• Pre-Op Collections Representative

    Job Locations US-FL-Miami Gardens
    Job ID
    Regular Full-Time
  • Overview

    Niznik Behavioral Health (NBH) is a provider of behavioral health services for adolescents and adults. We are dedicated to serving those in need by clearing pathways to gain access to life changing addiction recovery services. At NBH we are committed to providing the highest standard of care for our clients. All NBH facilities are fully accredited by the Joint Commission and collectively offer the full continuum of care for our clients. NBH is privately owned and operated and headquartered in Miami, Florida. We are opening rehabilitation facilities nationwide and searching for positive, hardworking individuals to join our growing company, and who want to make a difference in people’s lives.  


    NBH is seeking an experienced and motivated candidate to join our fast growing company in a new role as Patient Account Representative which is responsible for coordinating the functions of Collections and Customer Service on the individual patient account.


    • Ensure patient demographic information is accurate and funding source is billed and collected appropriately, accurately and timely
    • Work with patients or guarantors to discuss the status of accounts and make financial arrangements via phone or in-person. Assists patients in seeking alternative financing and/or assistance
    • Explains account to patient or guarantor and make all necessary efforts to collect payment
    • Processes credit card payments made by patients over the phone and in-person
    • Provides follow-up of accounts until they are resolved
    • Sets up outstanding accounts on budget plans
    • Documents actions taken and answers inquiries involving individual accounts and researches problem accounts to assure resolution for payment
    • Act as an ongoing knowledge source and lead for staff when they have questions regarding patient accounts
    • Recommend policy and procedural changes to the supervisor for review as needed and assists with rolling out procedural changes to the staff
    • Interact professionally and effectively with patients, family members, physicians and other personnel in a fast-paced environment
    • Performs other duties as assigned


    • The minimum requirements are Associate Degree preferred and three (3) years of relevant work experience in a medical office or hospital
    • Experience collecting upfront (prior to treatment) amounts over $2K
    • Any appropriate combination of relevant education, experience and/or certification



    • Base Salary 
    • Health Insurance, Vision, Dental, and etc.




    *Please, no phone calls.  To be considered for this position, click apply and follow the steps.   

    *To all recruitment agencies: NBH does NOT accept agency resumes.  NBH is not responsible for any fees related to unsolicited resumes. 







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